Director of Student Success

Ball State University

Muncie, IN

Job posting number: #7137370 (Ref:BSU36509)

Posted: March 31, 2023

Application Deadline: Open Until Filled

Job Description

Plan, supervise, implement, and participate in new and existing College initiatives focusing on increased student engagement, enrollment, retention, and career success in, around, and beyond the arts. Collaborate with college, university, alumni and community stakeholders to develop long-term plans for student success and retention; set program goals and implement consistent assessment. A consistent on-campus work presence is expected and essential.



The College of Fine Arts welcomes applications for the Director of Student Success, a 12-month professional position beginning July 2023.

Job Function:

Plan, supervise, implement, and participate in new and existing College initiatives focusing on increased student engagement, enrollment, retention, and career success in, around, and beyond the arts. Collaborate with college, university, alumni and community stakeholders to develop long-term plans for student success and retention; set program goals and implement consistent assessment. A consistent on-campus work presence is expected and essential.


Minimum Education:

Master’s degree from an accredited institution by date of employment.


Preferred Education:

Master’s degree in arts related field, arts administration, business or related area from an accredited institution.

Minimum Experience:

One year of experience in student programming and curriculum.

Preferred Experience:

  • Three plus years of experience in student programming and curriculum.
  • Experience working with faculty, campus resources, business professionals, and large groups of students to provide students with engagement opportunities to enhance career competencies and develop professional preparedness.
  • Ability to teach arts administration courses for credit and non-credit offerings.

Duties and Responsibilities:

  • Direct and provide leadership for the operation of the College of Fine Arts SOAR program. Develop and implement best practices relevant to undergraduate career preparation programs, and provide guidance and direction to instructional faculty for improvement of the proposed design of SOAR’s career preparation curriculum.

  • Develop, design, and execute engaging student retention and success activities, in collaboration with other campus stakeholders including New Student Orientation, Weeks of Welcome, Summer Bridge Programs, Jumpstart Programs, and CFA SOAR Programming.

  • Collaborate with advising staff, faculty, and other stakeholders to monitor student success via engagement with the EAB navigate Student Success Management platform.

  • In consultation with the Alumni Association, conduct extensive outreach and coordination with CFA alumni and supporters to create structured opportunities, most notably in mentoring, for students to engage with alumni.

  • Collaborate with unit heads, faculty, and Career Services to ensure effective integration of career management skills and dispositions inside and outside the curriculum.

  • Collaborate with college communications staff and other stakeholders to develop and implement communication and engagement plans to ensure robust student, faculty, and alumni participation in student success and career management programming.

  • Conduct ongoing research to discern best practices in student success and career management and keep abreast of developments in arts focused and arts adjacent fields.

  • Teach up to fifteen hours of instructional load over the course of the year (including academic year and summer terms) to serve SOAR curricula, arts administration curricula, and other areas of candidate expertise and programmatic need.


  • Perform other related duties as assigned.


At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.


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