Job DescriptionGet to Know American University
At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.
Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.
Learn more about American University by clicking here.
The Manager of Web Development is responsible for planning and managing activities and projects that support the university’s web services primarily focused on public facing web services, including web content management, digital marketing, web analytics, video encoding and streaming, blogs, search appliance, and selected portal based services. Provides leadership and direction in planning, developing, and maintaining the university’s web environment. Responsible for the exploration, implementation, testing, and maintenance of new technology. Directs solutions to functional and technical problems. Supervises a team of web developers and analysts, and coordinates activities with other technical and functional resources, including system analysts, project managers, system engineers, SharePoint/.Net developers, web publishers, designers, and content editors.
Participate in the development of strategic and tactical plans to facilitate and coordinate the delivery of web services. Coordinates, develops, and implements project plans to deliver these services.
Lead the design, development, customization and integration of web applications within the University’s web content management system, selected web portal applications, and other systems to support the online needs of the University. Ensures that all work product developed is maintainable, configurable, and that all processes are well-documented.
Supervise web developers, provide leadership, mentoring and guidance as well as performance evaluation. Ensure team’s adherence to enterprise standards and processes and seek opportunities to develop staff to ensure a high performing team.
Provide leadership for project related business needs analysis, technical approach and feasibility, project planning and implementation.
Manage maintenance and enhancement of existing web applications for additional features, architectural improvements, web application security best-practices and operational excellence. Provide technical support to University web content managers.
Position Type/Expected Hours of Work
Function Leader B
Commensurate with experience.
Required Education and Experience
Bachelor’s degree in Information Systems, Human-Computer Interaction, or related field, or equivalent in education, training and experience is required.
At least 10 years progressively responsible experience including creating web strategy, integrating complex systems utilizing web services, building or designing solutions for web based technology, working with cross functional teams, and leading large scale implementations projects is required.
Preferred Education and Experience
Bachelor's degree or equivalent.
1-3 years of relevant experience.
Practical experience with agile project lifecycles and methodologies (eg SCRUM), source code management, and code reviews are essential.
Additional Eligibility Qualifications
A thorough knowledge of current web innovations, technologies and best practices in web design, usability and accessibility, and web application security concepts, and web services (XML and XLST) are required.
Candidates must also have an understanding of web environments in large IT organizations and demonstrated knowledge of information architecture principles and user-centered design principles, and be able to create and maintain articulate, structured technical documentation.
Experience managing and motivating team members, coupled with excellent interpersonal and communication skills, the demonstrated ability to work independently and as part of a team in a collaborative environment and a commitment to customer service in a diverse population are necessary.
This individual will need to exhibit excellent judgment on how to prioritize between focusing on existing versus new applications and between features, architectural improvements, and operational excellence.
A self-starter who insists on creating innovative solutions and has the ability to practically apply best-practice web technologies to meet business objectives will succeed in this role.
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.