Job Description
Responsibilities:
- Participates in the delivery of patient care in an effective manner by checking visual acuity and reading current glasses prescription if applicable, recording data in patient record, entering patient information into the automated visual field machine, performing proper visual field test as indicated by ordering physician.
- Receives and prepares patients for exams or treatment to be performed by administering dilation drops after visual field testing is completed (if indicated by ordering physician).
- Performs various clerical functions, including ensuring that the ordering physician has signed the appropriate testing order prior to performing the test and that the charge is captured correctly after the test is completed.
- Maintains the physical environment of exam and procedure rooms by cleaning and stocking daily, assisting and maintaining appropriate supply of medications as needed and conducting basic maintenance. Assists with ordering medical/office supplies.
- Other duties as assigned.
Education:
- Earned a High School diploma or GED in the U.S.
- Formal education or training in ophthalmology preferred.
Languages:
- English required
Certifications:
- None required
Competencies (Complexity of Work):
- Requires critical thinking skills, decisive judgment, and the ability to work unsupervised or with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- Prior experience in a customer-facing role; prior experience in a healthcare setting in a patient-facing role preferred
- Additional formal education or training in ophthalmology may substitute for some or all of the stated experience.
Physical Requirements:
- Manual dexterity sufficient to operate medical equipment utilized to perform testing procedures.
- Ability to walk and stand for long periods of time, good eye-hand coordination to perform various tests.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.