Job Description

About the Department
The Poole College of Management actively engages with industry and academia to create an innovative and collaborative intellectual environment that fosters learning, scholarship, and service. We’re deeply rooted in NC State’s history as a university that excels at science, technology, engineering, and math.

Our college’s diverse student body — over 4,000 students — hails from across North Carolina, the United States, and the world. Our faculty are thought leaders and field-tested experts with enduring ties to the world of business.

Poole College of Management has four academic departments: Accounting, Business Management, Economics, and Management, Innovation, and Entrepreneurship. We offer bachelor’s degrees in accounting, business administration, economics; master’s degrees in accounting, business administration (MBA), economics, management (including specialized degrees); as well as a doctoral degree in economics. Among our non-degree programs, we offer Executive Education and graduate certificates.

The college houses six initiatives fostering research, learning, and corporate engagement: Business Analytics Initiative, Business Sustainability Collaborative, Enterprise Risk Management Initiative, Entrepreneurship Clinic, Entrepreneurship Collaborative, and Supply Chain Resource Cooperative. The college is fully accredited by the AACSB.

To learn more about our College, visit: https://poole.ncsu.edu
Essential Job Duties
The BAI & SCRC Program Manager will report to the Director of the Business Analytics Initiative (BAI) and the Executive Director of the Supply Chain Resource Center (SCRC) and will be responsible for the following key programmatic areas:

Student Support and Program Management:
Supervise 1-2 part-time undergraduate or PhD student workers (5/10 hours/week) to provide strategic input and operational support.
Develop and revise standard operating procedures (SOPs) for student employees
Support hiring and management of hourly salaries for Executive Faculty Advisors.
Manage documentation, NDAs, and coordination for practicums in analytics and supply chain management.
Marketing and Communication:
Develop marketing materials, newsletters, and website content for BAI and SCRC.
Oversee social media activities aligned with college marketing strategies.
Prepare and design presentations, annual reports, and ad hoc reports to communicate program outcomes.
Engage with internal stakeholders and external partners, representing program values and servant-leadership philosophy.
Event Planning and Financial Management:
Plan, implement, and manage events from start to finish, including day-of management and follow-up.
Day-to-day management of SCRC and BAI budgets and financial processing.
Develop high-impact co-curricular programs to enhance student experience and success.
Other Responsibilities
Other duties as assigned.
Qualifications
Minimum Education and Experience
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
Other Required Qualifications
Previous experience in program management, project management, or related roles.
Strong organizational and leadership skills, with the ability to effectively manage multiple projects and priorities.
Excellent communication and interpersonal skills, with the ability to collaborate and build relationships across diverse stakeholders.
Knowledge of program evaluation methodologies, program reporting, and data analysis techniques.
Familiarity with higher education environments and academic programs is desirable.
Proficiency in relevant software applications (e.g., Microsoft Office, project management tools).
Preferred Qualifications
Strong communication, interpersonal, and organizational skills.
Attention to detail.
Proactive approach when handling projects and tasks.
Problem solver and innovator.