Are you passionate about helping organizations transform how they sell and serve their customers using AI? At Microsoft, reimagining business processes is a key driver of cloud innovation. Our mission is to empower customers to digitally transform their operations—unlocking new revenue streams, enhancing customer engagement, and improving profitability. As an AI Business Solution Engineer, you’ll play a pivotal role in guiding customers through their transformation journey. You’ll lead technical engagements, design and demonstrate solutions that deliver business value, and collaborate across sales, partner, and customer success teams to drive impactful outcomes.

As an AI Business Solution Engineer, you’ll be a trusted technical advisor to business and IT leaders. You’ll help them explore how Microsoft technologies—such as Dynamics 365 F&O, Sales, Customer Service, Contact Center, Field Service, and Copilot Studio—can improve efficiency, responsiveness, and customer satisfaction.

You’ll drive the technical side of engagements, from initial conversations and demos to workshops and proof-of-concepts. Your goal is to help customers understand what’s possible, remove roadblocks, and guide them toward successful adoption of modern, AI-powered solutions.

This Opportunity Will Allow You To

• Accelerate your career in AI and business applications.
• Develop deep technical and business acumen.
• Hone your skills in customer engagement and solution design.
  
  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.