Job Description

Job Summary
The Martin-Gatton College of Agriculture, Food and Environment is seeking a Regional Extension Information Technology Contact. The Regional Extension Information Technology Contact position is an important member of the team that serves the IT needs of the UK Cooperative Extension Service. This position will act as primary IT support for 17 Cooperative Extension Service (CES) offices in western KY and will have frequent contact with CES agents, staff, and other CES employees.
The position is housed at our scenic 1,615-acre Research and Education Center in Princeton, Kentucky, which has produced a wealth of groundbreaking agricultural research. The job also provides opportunities for frequent travel to the various sites it supports.

About the Role
This role provides frontline IT support for CES offices, ensuring reliable technology and network connectivity for staff across multiple locations. The position supports daily technical operations, including troubleshooting hardware and network issues, assisting users with technology needs, and helping maintain a stable and secure IT environment.
The role also evaluates technology needs, recommends solutions, and prepares quotes for new hardware purchases. In addition, it helps ensure that hardware deployed across CES offices is properly configured, maintained, and secured in accordance with institutional IT standards.
This is a full-time, non-exempt position (40 hours per week). The college promotes work-life balance and offers hybrid work arrangements that allow employees to perform part of their work remotely, based on operational needs.

Why Join Us
At the Martin-Gatton College of Agriculture, Food and Environment, you’ll find a community that values collaboration, growth, and recognition. Benefits of joining our team include:
Exceptional benefits package.
A formal mentoring program to support your professional development
Access to a staff development fund for continued learning and skill building
Dedicated staff recognition programs that celebrate your contributions
A shared commitment to making the University of Kentucky the University of, for, and with Kentucky
Join us in shaping the future of teaching and learning—where innovation meets impact.
To find out more about Martin-Gatton CAFE and how the college supports the mission of this being the University of, for, and with Kentucky, Click Here.
Skills / Knowledge / Abilities
Knowledge of Microsoft Operating Systems, Office Suites, Mac OS, peer-to-peer networking, strong technical and troubleshooting skills, strong verbal and written communication skills, ability to function within a collaborative team-oriented environment, strong customer service skills.