Job Description

Posting Summary
Conduct in-depth analyses of operational security data sourced from Endpoint Detection and Response (EDR), Intrusion Detection and Prevention Systems (IDPS), and other telemetry sources to identify and mitigate threats to the confidentiality, integrity, and availability of information within the University of Vermont’s digital environment. Act on these analyses to proactively detect, investigate, and respond to security incidents, aligning with the Information Security Office’s mission to protect institutional data and assets.

Participate in UVM’s Cybersecurity Incident Response Team (CSIRT), contributing to real-time threat intelligence, forensic investigations, and response strategies. Work closely with ETS colleagues and partners to monitor and analyze data flow for anomalies, unauthorized access attempts, and potential exfiltration of sensitive data. Engage in continuous improvement of security monitoring and response mechanisms by refining alerting rules, tuning detection models, and leveraging automation where applicable.

Support the Identity and Account Management functions of Enterprise Technology Services by maintaining secure digital identities, enforcing access control policies, and addressing account-related security threats. Investigate and act upon policy violations, abuse complaints, and exceptions to automated identity management processes while upholding strict confidentiality and ensuring compliance with institutional security policies.

Exercise discretion and sound judgment in assessing security events. Maintain operational readiness by staying informed of emerging threats, contributing to proactive defense strategies, and continuously enhancing security response capabilities through ethical, repeatable, and defensible methodologies.

ETS consists of five core units: Client Services, Network Services, Information Security Office, Systems Architecture and Administration (SAA), and Database Administration/Enterprise Application Services. Within this structure, the Information Security Office (ISO) is responsible for daily activities to monitor, document and remediate incidents and risks to the University.
Minimum Qualifications (or equivalent combination of education and experience)
Bachelor’s degree in cyber/information security or related field or equivalent experience
Recognized information security certification (or ability to acquire within one year).
One to two years’ direct experience in information security analysis
Understanding of technical concepts underpinning internet-connected enterprise services
Ability to communicate effectively in writing, producing high-quality procedural documentation and comprehensive activity and incident reports that enable accurate self-assessment, audit readiness, and continuous improvement within the Information Security Office.
Effective customer service, communication, and interpersonal skills;
Ability to instruct or guide clients at all levels of experience in basic account operations, including account management and basic usage of common applications;
Effective organizational skills, including ability to manage multiple concurrent tasks and support cases;
Demonstrated ability to apply judgment and work with accuracy in routine cases and in exceptional situations;
Proficiency with common productivity applications and command line interfaces in Windows, macOS, or Linux.
Desirable Qualifications
Professional experience with cybersecurity incident response, endpoint/network forensics, and/or continuous security monitoring;
Ability to produce admissible documentation and maintain evidentiary chain of custody;
Experience with cyber threat intelligence platforms;
Experience with constituent education/outreach and proficiency presenting via remote instruction tools;
Familiarity with securing cloud-based email, file storage, and applications; experience with enterprise-level security information and event management (SIEM).