Job Description

Position Overview

The University of Kansas seeks a Functional Systems Analyst Senior to contribute to the mission of supporting our Financial Management Systems within the Office of the Chief Financial Officer (CFO). This position will be responsible for overseeing the functionality, configuration, and continuous improvement of KU's Concur Travel and Expense system. This role requires a deep understanding of system operations, business processes, and technical integration to ensure optimal performance and user experience.

Key Responsibilities
Serve as the subject matter expert for assigned management system modules, specifically Concur, providing specialized knowledge and guidance to stakeholders.
Analyze business processes to identify management systems applications and requirements, ensuring alignment with organizational objectives.
Document and communicate programming and system configuration requirements to technical teams and end users.
Set up and maintain system configurations and security access profiles, ensuring proper permissions and compliance.
Coordinate application module updates, upgrades, and migrations with technical resources to support uninterrupted operations.
Develop test scripts, execute tests of system functionality, identify processing issues, evaluate root causes, and recommend timely solutions.
Create and modify queries and reports for users, responding to requests for information and supporting data-driven decision making.
Continuously monitor system processes to ensure successful completion of transactions and address any anomalies.
Provide ongoing maintenance and support for Concur system modules, resolving issues and optimizing performance.
Investigate and evaluate new system functionality for potential enhancements to user experience and operational efficiency.
Develop and/or present training materials; coach users on system functionality and best practices as needed.
May supervise staff, providing leadership, guidance, and performance management support.
The successful candidate will be resourceful, have a customer-service focus and will have financial systems support experience working within a complex organization. They must thrive in a fast-paced environment and work well with minimum supervision.

We Offer
At the University of Kansas, you will find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. This position is a remote position that will be responsible for supporting both KU's main campus in Lawrence, Kansas as well as Medical Center campus in Kansas City, Kansas.

The University also offers a comprehensive benefits package that includes:
Generous University-paid contribution of 8.5% of your salary to your retirement account with immediate vesting.
Substantial time off with 22 paid vacation days per year, in addition to 11 paid holidays plus sick leave.
Low-cost medical, dental and pharmacy plans (https://humanresources.ku.edu/health-insurance-programs)
Well-being program with opportunity to earn lower health care rates.
Employer paid basic life and long-term disability insurance.
Due to complex state employment laws, the University of Kansas may be unable to hire fully remote workers for this position outside of Kansas. Specifically, we cannot currently offer employment to candidates residing in the following states: California, Delaware, Idaho, and Minnesota. We appreciate your understanding and invite interested individuals from eligible states to apply.

Job Description

40% - Provide ongoing maintenance and support as-the subject matter expert of specific financial system modules. Communicate with FMS team, IT and end users to ensure appropriate configuration and security within the financial system. Ensure the business processes are consistent with system functionality. Continuous monitoring of financial processes to ensure successful completion of posted transactions in financial system. Monitor tables to validate successful processing. May develop and/or present training materials and coach users on system functionality. Create and modify queries and reports for users as requested. Respond to user inquiries.

35% - Identify processing issues within the financial management system. Evaluate for cause of problem; identify use cases, create test scripts and test possible solutions in order to resolve such problems in an orderly, timely and accurate manner to allow for continuous and uninterrupted processing of information in the financial system. Create functional design documents, communicate with developers for possible solutions and/or request assistance and make the recommendation to approve migrations and fixes to financial system as needed.

20% - Coordinate with FMS leadership to solve problems and/or improve system functionality- may include upgrades/implementations. Analyze business processes to identify management systems requirements by working with Business Process owners. Document and communicate requirements and related functional designs to IT and FMS Leadership. Design use cases and draft test scripts for testing of upgrades, service packs, enhancements and new financial system projects. Submit results and recommendations to FMS Leadership for desired changes and migrations to production system as needed. Prepare documentation for testing and training materials used by departmental staff to train university users.

5% - Perform other tasks as assigned by management.

Required Qualifications

Bachelor's degree with major coursework in business, management, computer science, information systems and three (3) years relevant work experience OR high school diploma and five (5) years of relevant experience
Three (3) years' experience in accounting/auditing using automated financial systems
Three (3) years' experience with MS Office software including Outlook, Word and Excel as demonstrated in application materials.
Three (3) years' experience using analytical, technical, and problem-solving skills, as demonstrated in application materials
Three (3) years' experience that required attention to detail, as demonstrated in application materials
Three (3) years' experience that required initiative and working independently, as demonstrated in application materials